Carrier management for shipping experiences that delight your customers.
Those who meet their customers’ expectations create a positive shopping experience. Different shipping options are required, and delays are not tolerated.
With our shipping services, you no longer have to manually manage multiple transportation services and can offer a reliable delivery experience in all target markets.
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200+ eCommerce logistics experts and operations teams grow with everstox:












What does everstox carrier management include?
Our carrier management is a central element of our holistic fulfillment approach at everstox.
It includes the selection, integration and management of all B2C or B2B shipping service providers that you would like to use for the fulfillment of your orders.
Our primary goal is to maximize the efficiency of your shipping processes. In concrete terms, this means choosing the right shipping service provider for each country, shipment type and delivery time request.
This ensures that you use the best provider for each delivery in terms of price, availability and speed.
This increases end customer satisfaction and helps to manage complex shipping requirements.

Our carrier partners
Our network, your benefit.
Profit from our flexible carrier options.
Our carrier management services.
All shipping services from a single source – from the use of our cost-efficient framework agreements to the use of smart multi-carrier strategies and modern tracking options through to the outsourcing of your complaints management.
1 – Use of our framework agreements with leading shipping companies.
Thanks to the framework agreements with established and international shipping companies, you benefit from attractive conditions and flexible shipping options.
Because everstox cooperates with numerous shipping service providers, you gain access to a broad network without negotiating expensive contracts yourself. That saves you time and administrative effort and also reduces your shipping costs.
All shipping service providers are already integrated into the everstox software, which makes managing your shipping processes much easier. Manage and control all shipping activities in one central location and flexibly decide whether you want to assign carriers automatically or manually.
Integrating shipping providers into the everstox logistics software simplifies the shipping process, as the appropriate shipping solutions can be assigned automatically. That makes it easy to change or combine carriers for further efficiency.
2 – Set-up and management of your individual multi-carrier mix.
everstox makes using multiple shipping service providers simple and efficient, and our carrier mapping is the central tool for optimizing your shipping processes.
Thanks to the seamless integration of all relevant shipping service providers into our logistics network and software, you can automatically select the best carrier for each shipment. Based on various parameters such as destination region, shipping method, and delivery time, you can manually select which providers to use or have them determined automatically.
A multi-carrier setup not only increases flexibility but also improves service quality: different carriers can be used depending on the destination region and shipping requirements. Customers benefit from shorter delivery times, lower shipping costs, and greater reliability.
Automating these processes eliminates manual tasks and makes shipping much more efficient.
3 – Centralized tracking of all shipments across all carriers.
Our flexible track & trace tool enables you to track all your shipments seamlessly and centrally across all countries and carriers.
With our tracking solution, both your customer success team and your end customers can check the current status of their shipment at any time. You can also automate your shipping notifications via your email marketing tool, such as Klaviyo.
More transparency about the order or shipment status increases customer satisfaction and reduces the number of shipment-related support tickets.
4 – Comprehensive done-for-you claims management & automatic invoice verification.
We solve all parcel delivery tickets, both from shipping companies and customers. You never have to deal with customer support from DHL, UPS, DPD & Co. again – we take care of all your claims.
Our everstox customer success team offers you a comprehensive claims management service that takes care of your refunds quickly and easily in case of damaged parcels, lost shipments, or incorrect invoices.
We ensure all claims are submitted and processed immediately with the respective shipping service providers. In your central “claims overview”, you can monitor all open claims and their current processing status at any time.
We also automatically check all incoming invoices from the carriers for the agreed conditions and irregularities. Any discrepancies found are reported to the carrier and the refund process is initiated.
This not only saves time, effort, and nerves for your team but also ensures that you only pay for the services you have received.

Many carriers, one central platform.
With the everstox software, you can manage all your shipping processes conveniently from one central location.
Optimized shipping with intelligent software.
With the everstox software, you can manage all your shipping processes conveniently from one central location.Our platform transforms complex shipping processes into simple workflows. Design, optimize, and expand – with effective control and comprehensive integration into every step of the delivery route.
- Our software covers the entire logistics process in a single application, giving you full control.
- Automatically send orders to a selection of predefined carriers based on shipping costs, distance, or other criteria.
Performance tracking and audits.
You’re in the driver’s seat with us. Ensure that your selected shipping service providers achieve the best results for your business – you have complete control over services and invoices.
- Track the speed, reliability, and cost efficiency of your selected carriers with our success team by your side.
- Solve problems before they arise – our automated claim handling service helps you avoid overcharging.
Transparent shipping with track & trace.
Our track and trace module works with our existing shipping solutions and logistics network to seamlessly track the entire flow of goods.
- Benefit from real-time data on every shipment to proactively engage with your customers and easily automate your shipment updates via Klaviyo workflows.
- Enjoy a complete overview from warehouse to doorstep – for all parcels and transportation services in one convenient overview.
Our shipping partners and shipping solutions.
Your business only needs to integrate with our platform to access the high-quality shipping services of your preferred carriers for local and global delivery.
Choose your preferred shipping services.
Unlock the potential of a comprehensive ecosystem with more than 15 national and international Tier 1 shipping service providers. Connect with our diverse shipping partners – from local delivery services to international pallet, parcel, and container transportation. Consolidate your position in each market with instant access to the best providers in each region.
Local shipping partners
- Germany: DHL, DHL Express, UPS, Hermes, 7Senders, Asendia, FedEx, GLS, DPD
- UK: Royal Mail, Evri, Yodel, Amazon Logistics, inPost, APG
- France: Mondial Relay, Colissimo, Chronopost
- Italy: Amazon Logistics, Poste Italiane/SDA, GLS IT, inPost
- Spain: Correos, CTT Express, DHL Spain, Asendia, Tipsa
- Netherlands: PostNL, Spring, DHL eCommerce NL, GLS
- Switzerland: Post CH, DHL Express
- USA: FedEx, UPS, DHL, Wizmo, USPS
Global shipping partners
- DHL
- DHL Express
- UPS
- GLS
- DPD
- Hermes (now Evri)
- FedEx
- 7Senders
- Asendia
Cost efficient shipping formats.
Choose the ideal shipping method depending on the type of delivery and recipient. Regardless of whether you are sending your inventory to an affiliated fulfillment center or fulfilling orders from B2B, D2C or retail customers within our fulfillment network:
D2C and B2B shipping formats
Deliver directly to customers and retailers using a shipping format of your choice, e.g. letter, Warenpost, parcel or pallet.
Freight transportation services
Choose between LTL and FTL freight transportation services for cost-effective inventory management across our entire distribution network.
Consolidation and cross-docking
Reduce your costs further and act more flexibly with the available transport consolidation and cross-docking services.
Versatile shipping options.
Offer flexibility to meet your customers’ expectations. Last-minute purchases, budget considerations, hectic schedules that leave barely an hour to spare – your customers want options. Our affiliated transportation companies and shipping service providers offer:
Delivery speed
Choose between eco-friendly, standard and express delivery as well as delivery on a specific day or at a specific time.
Additional options
Add (if required additional transportation insurance, track & sign, age verification, and two-person handling.
Additional core services of
our fulfillment services.
A fulfillment solution as flexible as your growth and your sales channels.

eCom fulfillment
Complete solutions for order processing, from warehousing to shipping and returns.

B2B & FBA fulfillment
Specialized in the requirements of retailers, with tailor-made fulfillment solutions for large orders.

Fulfillment software
Digital management of all logistics processes in a single, seamlessly integrated platform.
Our customers' success stories.
„With all logistics operations managed from one centralized tool, we have maintained operational efficiency while also increasing our local presence and customer experience by significantly reducing our shipping lead times and picking errors.“

„everstox enables us to accelerate our European expansion with smart warehousing and local B2B & D2C fulfillment. By doing so, we excite our customers with faster shipping and the best possible service.“

"We are extremely grateful to everstox for revolutionizing our logistics landscape. Their solutions not only addressed our challenges but also opened new avenues for growth. The integration with the everstox software solution was seamless, and the team’s dedication made every step a pleasure. everstox’s innovative features, like real-time stock updates and customer-driven bundling, have truly elevated our brand."

"everstox’s Track & Trace feature has been a game-changer for us. With efficient parcel monitoring, we’ve achieved seamless last-mile tracking which reduces the internal effort for our Operations and Customer Service team tremendously. The local fulfillment centres being part of the everstox ecosystem have given us the possibility when going local to always work with professional fulfillment operations without the burden of complex tech integrations and time-consuming onboarding."

"We've worked with everstox for several years, and their service has been consistently reliable. Their team is responsive, dependable, and adaptable to our changing needs. Highly recommended for anyone seeking a solid 3PL partner. Partnering with everstox has significantly streamlined our supply chain."

Optimize your delivery
with everstox.
Get started with everstox and turn cost-efficient and reliable shipping management into your competitive advantage.




We are personally here for you
Frequently asked questions about carrier management.
How does everstox help you choose the right carrier?
everstox uses a combination of intelligent algorithms and empirical data to select the optimal carrier for each shipment. Different factors such as destination region, parcel size, shipping speed, and costs are taken into account.
Our system allows you to define specific requirements for different products and markets so that the best possible carrier is assigned for each order.
In addition, the automation of the selection process significantly reduces manual work steps and lowers the risk of errors.
By continuously analyzing the performance of the carriers used, the system also continuously optimizes the carrier selection, which not only leads to faster delivery times but also to cost savings. With everstox, you have full control and transparency over your carrier strategy at all times.
Which carriers are integrated into the everstox network?
everstox offers various shipping options from leading shipping service providers, including both local and international carriers.
This broad network offers you maximum flexibility, as you can always choose the right carrier for your specific requirements.
Our partners include renowned providers with a high level of expertise in various regions and industries.
Whether you need express deliveries, international shipments or the processing of returns – our network covers all logistical requirements.
In addition, the integration of our partners into the everstox system offers you the advantage of being able to switch seamlessly between different carriers and thus react to changing market requirements. Our technology ensures that you manage all carriers via a central platform and always have an overview of their performance.
How are shipping costs optimized?
everstox helps you to optimize shipping costs by using framework agreements with our carrier partners that offer particularly advantageous conditions.
By bundling the shipping volumes of our customers, we can negotiate attractive rates that you can use directly for your shipments.
In addition, our automated carrier selection ensures that the most cost-effective carrier is selected for each shipment based on shipping location, parcel size, and urgency. Our intelligent software always calculates the optimal ratio between costs and performance so that you receive the best shipping option for every shipment.
In addition, the platform allows you to continuously monitor the performance and costs of each carrier so that you can make adjustments to your carrier strategy to further reduce costs.
What advantages does everstox carrier management offer?
Carrier management from everstox offers you a wide range of benefits. Our technology ensures an enormous increase in efficiency, as the entire process of carrier selection and management can be automated. This not only saves time but also minimizes the risk of errors that can occur with manual processing.
Another major advantage is the cost savings: by using our framework contracts and optimizing carrier selection, you can significantly reduce your shipping costs. Our software also increases transparency, as you can access all important data on your shipping processes in real-time.
With this information, you are able to make informed decisions and continuously improve your logistics.
Finally, everstox allows you to maintain flexibility by giving you access to a variety of carriers so you can always choose the best option for each shipment.
How does claims management work?
Claims management from everstox makes it much easier to handle damage or loss cases in the shipping process. If shipments are damaged or lost, you can quickly and easily report the damage to our Customer Success Team.
We will then take care of the entire claims process for you. Our claims overview also allows you to track the progress of your claims in real-time and keep track of open cases so that you always have an overview.
This minimizes effort and reduces the potential impact on your business. We also automatically analyze your incoming invoices at the shipment level. In the event of discrepancies, we open a complaint case with the shipping company, initiate the refund process, and handle it completely for you.
Which KPIs are important for the evaluation of carriers?
The most important key performance indicators (KPIs) for evaluating carriers are delivery times, delivery accuracy, shipping costs and customer satisfaction.
Delivery time provides information on how quickly a carrier delivers a shipment, while delivery accuracy measures how often deliveries are made on time and without delays. Shipping costs are a key factor, as they have a direct and significant impact on your overall logistics costs.
Customer satisfaction also plays a major role: feedback from end customers about the delivery, such as the packaging or the condition of the goods on arrival, is a key indicator of the quality of the carrier’s service.
How do I integrate new carriers into my existing set-up?
The integration of carriers into your existing fulfillment set-up is greatly simplified by everstox’ API solution.
Our platform is designed to integrate seamlessly with existing ERP systems, shop platforms, or other business software.
With our API, you can add new carriers quickly and easily. This allows you to flexibly adapt your logistics processes to changing conditions and requirements without having to make extensive technical adjustments. All shipping data is synchronized in real-time in our dashboard, giving you a transparent overview of your shipping processes at all times and enabling you to control them centrally.









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