Last updated:

1/30/2026

Click and collect

Click and collect

What is click and collect?

Click and collect is a delivery method where customers order products online and pick them up at a physical store or designated collection point instead of having them delivered to their home.

Click and collect in eCommerce

Click and collect combines the convenience of online shopping with the flexibility of local pickup. It is especially useful for retailers with both online and offline presence. With everstox, businesses can integrate click and collect into their fulfillment strategy by linking inventory across warehouses and stores, ensuring real-time stock visibility, and enabling fast preparation for pickup.

Example of click and collect

A customer orders a product online and selects a nearby partner store as the pickup location. The order is fulfilled from a local warehouse connected to everstox and made available for collection within 24 hours.

About the author

Anna Kraus

Anna Kraus

eCommerce and logistics expert

With over seven years of experience in online marketing, Anna is responsible for the content strategy and editorial development of the everstox website. Her work focuses on eCommerce, logistics, and supply chain management, translating complex operational topics into clear, relevant, and actionable insights.

Since joining everstox in 2024, Anna has taken full ownership of the company’s editorial content, including blog articles, in-depth industry pieces, and the complete everstox glossary. Her content connects current trends in eCommerce and logistics with the real-world challenges faced by growing brands, helping decision-makers navigate an increasingly complex operational landscape.

Anna holds a bachelor’s degree from the University of Salzburg and earned a Master of Business Administration with a focus on health management from IU International University. Her master’s thesis on occupational health management reflects her analytical mindset and her interest in how integrated strategies can strengthen long-term business performance.

By combining academic rigor with hands-on marketing experience, Anna delivers content that goes beyond surface-level commentary. Her work offers readers a clear, well-informed perspective on the intersection of digital innovation, logistics, and supply chain operations, with a strong focus on practical relevance and strategic clarity.

Learn more