1/30/2026
Parcel shop
What is a parcel shop?
A parcel shop is a physical location, such as a kiosk, retail store, or pick-up point, where customers can drop off or collect parcels – typically operated in partnership with shipping providers like DHL, UPS, or DPD.
Parcel shops in eCommerce
In eCommerce, parcel shops offer added flexibility for both delivery and returns. They are especially convenient for customers who cannot receive parcels at home or prefer local pick-up options. everstox supports parcel shop services by integrating with multi-carrier networks across Europe and offering flexible last-mile delivery options through its fulfillment platform – including return drop-off functionality.
Example for a parcel shop
A customer buys sportswear online but opts to pick up the parcel at a nearby UPS parcel shop. After trying on the products, they decide to return one item – which they simply drop off at the same location. All tracking and updates are managed via everstox.
About the author
Anna Kraus
eCommerce and logistics expert
With over seven years of experience in online marketing, Anna is responsible for the content strategy and editorial development of the everstox website. Her work focuses on eCommerce, logistics, and supply chain management, translating complex operational topics into clear, relevant, and actionable insights.
Since joining everstox in 2024, Anna has taken full ownership of the company’s editorial content, including blog articles, in-depth industry pieces, and the complete everstox glossary. Her content connects current trends in eCommerce and logistics with the real-world challenges faced by growing brands, helping decision-makers navigate an increasingly complex operational landscape.
Anna holds a bachelor’s degree from the University of Salzburg and earned a Master of Business Administration with a focus on health management from IU International University. Her master’s thesis on occupational health management reflects her analytical mindset and her interest in how integrated strategies can strengthen long-term business performance.
By combining academic rigor with hands-on marketing experience, Anna delivers content that goes beyond surface-level commentary. Her work offers readers a clear, well-informed perspective on the intersection of digital innovation, logistics, and supply chain operations, with a strong focus on practical relevance and strategic clarity.
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