Hey Harper plans to triple sales with everstox

Press release

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Global jewelry brand Hey Harper builds a reliable and scalable distribution network across Europe with everstox for shorter delivery times and reduced shipping costs.

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Munich, December 13, 2021–everstox, fulfillment provider and developer and operator of the Logistics-as-a-Service (LaaS) platform, is pleased to announce a new customer from the jewelry industry: the Portugal-based eCommerce brand Hey Harper. Working with the connected warehousing and shipping network of everstox empowers Hey Harper with a shortened last-mile delivery and easy access to first-class distribution logistics across Europe.

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As a high-growth eCommerce business with increasing demand from cross-border markets, sending all orders from one central fulfillment hub is costly, unsustainable and lacks delivery speed. The jewelry brand Hey Harper was facing this challenge when scaling its eCommerce sales from its core market Portugal to a pan-European audience. The logical next step was to go local with fulfillment operations. However, finding the right warehousing providers and managing multiple locations was burdened with time-intensive provider evaluation and due diligence, long IT-onboardings and manual work when operations go live.

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“everstox is the only smart fulfillment solution that supports our fast growth plans and empowers our operations with qualified logistics partners across Europe with a fully tech-empowered approach. Within two months from our first touchpoint to the actual kick-off, we went live with over three warehouse locations in three different countries and connected over seven sales channels. We found our ideal warehousing and shipping partners within the everstox logistics network and are now able to monitor, manage and plan all logistics activities across locations with one unified software. Our most favored software feature is the inventory management function – whatever new bold ideas or promotional opportunities lay ahead, we can easily create and coordinate new stock-keeping-units to operationally reflect our sales or marketing activities from a logistics point of view” states João Martins, CFO at Hey Harper.

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Hey Harper decided to choose everstox as eCommerce fulfillment enabler to not only find matching and pre-qualified Tier 1 partners but also to benefit from its Cloud Software. The everstox software supports Hey Harper’s Operations and Customer Service teams on a daily basis with digital workflows and real-time data exchange for all logistics operations.

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Hey Harper: Not too fast and not furious at all

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The eCommerce jewelry brand from Portugal offers necklaces, earrings and other accessories, all of which are durable and waterproof at fair prices. Founded in 2018, Hey Harper has now sold high-quality jewelry to more than 100 countries worldwide. Due to this significant growth, the company was on the search for a tech and logistics solution that can effectively fulfill and ship all types of orders across Europe with shorter delivery times and reduced shipping costs. With everstox, the global jewelry brand found the perfect dual-solution that combines both local operational excellence and tech-empowered management. By doing so, Hey Harper has overcome the momentum-breaking constraint of having to grow their operations team proportionally to their sales plans.

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“We expect to triple our sales next year. Without having the right partner and growth-enabling logistics solution behind our commerce plans, it would be impossible to cope with that sales momentum operationally. everstox is our Go-To logistics solution that forms the backbone of our commerce engine” continues Martins about their new partnership with everstox.

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For more information about Hey Harper.