Supercharge your customer experience with Klaviyo and everstox.
Press release
- everstox announces partnership with Klaviyo to offer brands and enterprises a one-stop solution for eCommerce logistics & marketing automation
- The integration enables commerce businesses to leverage logistics data in their customer communication, thereby improving the customer experience
- The feature is ready to access for platform users via the everstox Track & Trace module and across 70+ fulfillment centers
Connecting logistics excellence with marketing automation.
everstox, the leading European fulfillment platform, is thrilled to announce its integration with Klaviyo, the global leader in marketing automation. This collaboration aims to bridge the digital and physical aspects of the traditional eCommerce customer experience. Under this partnership, everstox integrates Klaviyo’s cutting edge marketing automation platform. This empowers commerce businesses working with everstox to offer transparency across every step after a consumer’s purchase boosting customer loyalty – from order received to the individual stops until a delivery is completed.
“We are excited to partner with Klaviyo to enrich our customers with a comprehensive, marketing automation platform. At everstox, we follow a best-of-breeds approach, meaning that we partner with specialized providers that complement our technology platform in the best way possible. This collaboration delivers great value, empowering eCommerce brands with a seamless customer experience.” – Boris Bösch, Co-CEO and Co-founder of everstox.
Why the Klaviyo partnership matters.
Klaviyo is a game-changing marketing automation platform that empowers businesses to connect with their customers on a personal level. It enables the creation of highly targeted and customized email and SMS campaigns, thereby ensuring that consumers receive relevant and engaging content. With Klaviyo, consumers experience a seamless and tailored communication journey, from post-purchase updates to exclusive promotions, fostering a deeper and more meaningful relationship with the brand.
The integration with everstox supercharges commerce businesses the opportunity to conduct campaigns with fulfillment- and tracking data, providing full transparency across the entire customer journey.
The everstox – Klaviyo integration synchronizes via its Track & Trace feature all relevant shipment, order and customer information into Klaviyo and therefore, enables Customer Service, Operations and Customer Experience Teams to reach buyers via email or SMS – automated in real-time and 100% customizable to company’s branding. The possibilities are endless: Customer notifications and updates can be sent when a parcel is packed, shipped, delayed, delivered or returned in order to let a buyer know where their order is at any time of the post-purchase experience.
About everstox
everstox is a Munich-based Logistics as a Service (LaaS) company founded in 2019 by Boris Bösch, Felix Haberland and Johannes Tress. Our LaaS platform transforms the world of logistics into one integrated network united by one technology. We enable high-performing brands and enterprises to break through the complexities of first class logistics operation by creating equal access to smart warehousing, data driven fulfillment services and fast shipping in all target markets. With us, businesses can excite customers globally by shipping locally and save time and increase efficiencies along the way of their growth journey of becoming the market leader of tomorrow.
About the author
Kristina Mertens
Expert in eCommerce & Digital Marketing
With a strong academic background and over eight years of experience in eCommerce and digital marketing, Kristina Mertens is a recognized expert in online retail and marketing strategies. She has been leading marketing activities at everstox since November 2023.
Her academic qualifications include a B.Sc. in Global Business Management from the University of Augsburg and an M.Sc. in Marketing & Communication from the FOM University of Applied Sciences for Economics & Management.
As part of her master's thesis, she examined the influence of social media features on the usage behavior of streaming platform subscribers.
As a (guest) author, Kristina Mertens regularly publishes specialist articles in renowned media such as t3n magazine and on various industry platforms. Her core competencies include e-commerce, logistics & fulfillment, last-mile delivery, and social commerce, enabling her to offer in-depth insights into current developments in the digital (platform) economy.
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