Customs documents

What are customs documents?

Customs documents are official forms and declarations required by customs authorities to process and clear goods crossing international borders. They include invoices, packing lists, certificates of origin, and customs declarations.

‍

Customs documents in eCommerce

In cross-border eCommerce, customs documents are essential to ensure that goods are shipped legally and without delays. Incorrect or missing documents can result in fines, delays, or returned shipments. With everstox, customs documentation is handled in coordination with fulfillment partners and integrated carrier systems. This ensures that all required documents are generated, attached, and tracked digitally – enabling smooth international deliveries and automated customs clearance.

‍

Example of customs documents

A German fashion brand ships an order to the UK. everstox automatically generates the required commercial invoice and CN23 form based on the product data and shipping destination, and shares it with the carrier – ensuring a compliant and seamless customs process.

About the author

Anna Kraus

eCommerce and logistics expert

With over seven years of experience in online marketing, Anna is responsible for the content strategy and editorial development of the everstox website. Her work focuses on eCommerce, logistics, and supply chain management, translating complex operational topics into clear, relevant, and actionable insights.

Since joining everstox in 2024, Anna has taken full ownership of the company’s editorial content, including blog articles, in-depth industry pieces, and the complete everstox glossary. Her content connects current trends in eCommerce and logistics with the real-world challenges faced by growing brands, helping decision-makers navigate an increasingly complex operational landscape.

Anna holds a bachelor’s degree from the University of Salzburg and earned a Master of Business Administration with a focus on health management from IU International University. Her master’s thesis on occupational health management reflects her analytical mindset and her interest in how integrated strategies can strengthen long-term business performance.

By combining academic rigor with hands-on marketing experience, Anna delivers content that goes beyond surface-level commentary. Her work offers readers a clear, well-informed perspective on the intersection of digital innovation, logistics, and supply chain operations, with a strong focus on practical relevance and strategic clarity.