Fulfiller change and warehouse relocation: how to switch smoothly
3/26/2025
When is it worth switching fulfillment service providers?
Changing fulfillment service providers becomes necessary when the existing logistics setup no longer meets your company’s requirements. Often, it is growing order volumes that push the current provider to the limits of its capacity, causing delays or fluctuating service quality. Recurring errors in order processing, such as incorrect picking or unpunctual deliveries, can lead to decreasing customer satisfaction and increasing complaint rates.
Technological shortcomings also play a role. If a fulfillment service provider does not have modern warehouse management systems, real-time tracking or seamless system integration, inefficient processes and a lack of transparency can affect the entire supply chain. In addition, unforeseen costs or inadequate customer care may make working with your current service provider more difficult. Companies that want to enter new markets or expand their product portfolio may need a fulfillment partner that specializes in their specific industry and can react flexibly to changes.
What is important when choosing a new 3PL service provider?
The selection of a new fulfillment service provider should be well thought out to avoid future challenges. One key factor is the provider’s scalability. Growing companies need a logistics partner that can handle increasing order volumes without delays. Likewise, a high-performance technological infrastructure is crucial to efficiently manage inventory, automate shipping processes and enable seamless integration with existing systems.
Another aspect is the choice of location. Strategically placed warehouses help to reduce transport costs and shorten delivery times. Companies looking to expand internationally benefit from a logistics network with locations in different markets. In addition to geographical reach, cost transparency plays an important role. A new fulfillment partner should offer clear pricing structures that contain no hidden fees and enable reliable budget planning.
Finally, experience in the respective industry is also a relevant point. A service provider that is familiar with certain product types can better meet specific requirements. For example, companies in the FMCG, electronics or fashion sectors need a logistics solution that is optimally tailored to their individual challenges.
A warehouse move without interruptions – what needs to be considered?
In addition to changing the fulfillment service provider, it may also be necessary to move the warehouse, for example if the current location no longer meets the logistical requirements. A move should be well prepared so as not to affect ongoing operations. This includes reviewing and adjusting existing contracts at an early stage. Notice periods must be observed, while new agreements should be made with freight forwarders or insurance partners at the same time.
Another important point is to minimize interruptions in the B2C or B2B shipping process. A step-by-step relocation or the parallel use of the old and new warehouses can help to avoid bottlenecks. At the same time, the IT systems at the new location must be ready in good time. Smooth system integration ensures that inventory data is transferred correctly and that all processes run smoothly from day one.
Working with experienced freight forwarders and logistics partners facilitates the efficient transportation of goods to the new location. It is important that the supply chain remains stable during the move and that the transition is as seamless as possible. Once the move is complete, the new warehouse should be optimally organized to ensure long-term process efficiency.
Conclusion: strategic planning creates long-term benefits
Changing fulfillment service providers or relocating warehouses are far-reaching decisions that not only present short-term challenges but also offer opportunities for optimized logistics. Those who plan early and take a structured approach can avoid interruptions and benefit from more efficient processes in the long term. Companies choosing a new 3PL partner should pay attention to scalability, technological capabilities, strategic site selection and transparent cost structures. Likewise, a professional implementation of the warehouse relocation plays a crucial role in ensuring smooth operations and high service quality.
Frequently asked questions
What are the main reasons for switching to a new fulfillment provider?
How can I determine whether my current fulfillment service provider is no longer up to my requirements?
What steps should be taken during a warehouse move to minimize business interruptions?
How do I choose the right logistics service provider to meet my technological and geographical requirements?
What are the long-term benefits of switching to a new fulfillment or 3PL partner?
How can I ensure that all stock is transferred safely and in full to the new location?
About the author
Anna Kraus
eCommerce and logistics expert
With over seven years of experience in online marketing, Anna is responsible for the content strategy and editorial development of the everstox website. Her work focuses on eCommerce, logistics, and supply chain management, translating complex operational topics into clear, relevant, and actionable insights.
Since joining everstox in 2024, Anna has taken full ownership of the company’s editorial content, including blog articles, in-depth industry pieces, and the complete everstox glossary. Her content connects current trends in eCommerce and logistics with the real-world challenges faced by growing brands, helping decision-makers navigate an increasingly complex operational landscape.
Anna holds a bachelor’s degree from the University of Salzburg and earned a Master of Business Administration with a focus on health management from IU International University. Her master’s thesis on occupational health management reflects her analytical mindset and her interest in how integrated strategies can strengthen long-term business performance.
By combining academic rigor with hands-on marketing experience, Anna delivers content that goes beyond surface-level commentary. Her work offers readers a clear, well-informed perspective on the intersection of digital innovation, logistics, and supply chain operations, with a strong focus on practical relevance and strategic clarity.
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