1/30/2026
Proof of delivery
What is a proof of delivery?
Proof of Delivery (POD) is a confirmation – typically digital or physical – that a shipment has been successfully delivered to the recipient. It may include a signature, timestamp, geolocation, or photo.
Proof of delivery in eCommerce
In eCommerce, proof of delivery plays a key role in confirming receipt, resolving disputes, and enabling refund or return workflows. Depending on the carrier and destination, POD may be collected digitally or on paper. With everstox, delivery statuses including POD are synced automatically from connected carriers – giving brands full transparency and traceability across all deliveries.
Example for a proof of delivery
A customer receives a parcel and signs via handheld device. The signature and timestamp are synced via everstox and displayed in the brand’s dashboard as proof that the order was delivered.
About the author
Anna Kraus
eCommerce and logistics expert
With over seven years of experience in online marketing, Anna is responsible for the content strategy and editorial development of the everstox website. Her work focuses on eCommerce, logistics, and supply chain management, translating complex operational topics into clear, relevant, and actionable insights.
Since joining everstox in 2024, Anna has taken full ownership of the company’s editorial content, including blog articles, in-depth industry pieces, and the complete everstox glossary. Her content connects current trends in eCommerce and logistics with the real-world challenges faced by growing brands, helping decision-makers navigate an increasingly complex operational landscape.
Anna holds a bachelor’s degree from the University of Salzburg and earned a Master of Business Administration with a focus on health management from IU International University. Her master’s thesis on occupational health management reflects her analytical mindset and her interest in how integrated strategies can strengthen long-term business performance.
By combining academic rigor with hands-on marketing experience, Anna delivers content that goes beyond surface-level commentary. Her work offers readers a clear, well-informed perspective on the intersection of digital innovation, logistics, and supply chain operations, with a strong focus on practical relevance and strategic clarity.
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